Have any Questions
Recently Asked Questions
We supply and install wood burning stoves, gas fires, electric fires, traditional fireplaces, and bespoke media walls — all tailored to your space and style.
Yes, all of our products come with comprehensive installation by our in-house team of qualified engineers. We handle everything from preparation to final finish.
Absolutely. We offer full design consultations to create a bespoke feature that complements your home, lifestyle, and heating needs.
Yes — we offer maintenance, repairs, and annual servicing for wood, gas, and electric fires, even if we didn’t install them originally.
All of our wood-burning stoves are DEFRA-approved and meet strict emissions standards, making them a cleaner and more sustainable option.
Yes! Our showroom in Dalkeith is open Monday to Saturday. Walk-ins are welcome, but we recommend booking a consultation for dedicated time.
Pricing depends on the type of fire, site conditions, and design requirements. We provide detailed, no-obligation quotes after a site visit or consultation.
Yes — we offer safe removal and responsible disposal of old appliances and materials as part of our installation service.
We are happy to discuss flexible payment options and work with trusted partners to help spread the cost of your dream fireplace.
Lead time varies based on the product and complexity of the job, but most installations are completed within 1–2 days after materials are ready.
No — while a chimney is ideal, we can also install a twin-wall flue system that allows for stove installation even in homes without a traditional chimney.
Yes — as long as they are DEFRA-approved and meet Ecodesign standards. All our stoves are compliant, clean-burning, and future-proof.
In most cases, yes. Some models can be connected to central heating or heat duct systems. Ask us during your consultation for tailored solutions.
Yes, modern gas fires are designed with built-in safety features and can run for extended periods — but we recommend turning it off when unattended.
Many gas fires offer up to 90% efficiency and are incredibly convenient, with instant ignition and precise temperature control.
Electric fires are both decorative and functional — most models offer realistic flame effects with 1kW–2kW heat output, perfect for supplementary heating.
Yes — most electric fires let you enjoy the flame effect without turning on the heat, making them perfect year-round.
A media wall is a custom-built feature combining an electric fire, TV recess, and bespoke shelving or lighting — designed to be the centrepiece of your living space.
Yes — every media wall we build is made to measure, fully customised for your room size, TV model, storage needs, and style preferences.
No — our installations are fully insulated and designed to protect your walls while enhancing both heat distribution and visual appeal.
It depends on the room’s dimensions, insulation, and airflow. We’ll calculate the right output (in kW) during your consultation to ensure efficient, comfortable heating.
We recommend at least once a year, or more frequently if you burn wood often. We can arrange regular servicing to keep everything safe and efficient.
Always use seasoned hardwood with low moisture content (below 20%). Kiln-dried logs are ideal for cleaner burning and maximum heat.
Many models can operate without electricity, especially those with manual ignition or battery backups. Ask us about your options if this is a priority.
Not at all — modern gas fires are designed to be highly efficient, with low running costs compared to older models or open fireplaces.
Yes — electric fires are cool to the touch, have no real flame, and are one of the safest options for families.
Yes — electric fires don’t need a flue or vent, making them ideal for any wall, including internal and stud walls.
No — we custom-build media walls to perfectly position your TV for comfortable viewing and can incorporate soundbars, hidden cables, and lighting.
Most installations take 2–4 days, depending on size and complexity. We’ll give you a clear timeline during the design stage.
Yes — our media walls are built with future upgrades in mind, allowing easy access and modular replacement of fire units or TVs.